Terms of Service

These Terms of Service govern the use of the Kiioo website and any services or products offered on the site. By accessing or using our website, you agree to comply with these terms and conditions.

1. Acceptance of Terms

By accessing or using the Kiioo website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any other applicable laws and regulations. If you do not agree with these terms, please refrain from using our website.

2. Intellectual Property

All content, design, graphics, logos, and other materials on the Kiioo website are protected by intellectual property rights, including copyrights and trademarks. You may not use, reproduce, distribute, or modify any of the content without obtaining prior written permission from Kiioo.

3. Use of the Website

You agree to use the Kiioo website for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit others' use and enjoyment of the website. Prohibited activities include but are not limited to:

• Uploading or transmitting any material that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
• Impersonating any person or entity or falsely representing your affiliation with any person or entity.
• Engaging in any form of unauthorized advertising or marketing.

4. Product Information and Pricing

We strive to provide accurate product information and pricing on our website. However, we do not guarantee the accuracy, completeness, or timeliness of the information. Prices are subject to change without notice. Kiioo reserves the right to correct any errors, inaccuracies, or omissions and to cancel or refuse any order based on incorrect pricing or unavailable products.

5. Ordering and Payment

By placing an order on our website, you agree to provide accurate and complete information for the order. Kiioo reserves the right to cancel or refuse any order at its sole discretion, including orders with incorrect pricing or unavailable products. Payment must be made in full before the order is shipped.

6. Shipping and Delivery

We strive to process and ship orders promptly. However, delivery times may vary depending on the shipping method and location. Kiioo is not responsible for any delays or damages that occur during the shipping process. Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Please refer to our Returns and Refunds Policy for detailed information on our return process, eligibility criteria, and refunds.

8. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Kiioo. We do not have control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage our customers to review the terms and conditions and privacy policies of any third-party websites they visit.

9. Limitation of Liability

Kiioo shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use or inability to use our website or products. This includes but is not limited to damages for lost profits, data, or business opportunities.

10. Indemnification

You agree to indemnify, defend, and hold harmless Kiioo, its affiliates, partners, officers, directors, employees, agents, and suppliers from any and all claims, liabilities, expenses, damages, and costs (including reasonable attorney's fees) arising from your violation of these Terms of Service or your use of the Kiioo website.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Germany. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Germany.

12. Changes to Terms of Service

Kiioo reserves the right to update or modify these Terms of Service at any time without prior notice. It is the responsibility of the customer to review the terms periodically. Continued use of the website after any modifications constitutes acceptance of the updated terms and conditions.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at help@kiioo.co.