Privacy Policy

At Kiioo, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided by our customers.

1. Information We Collect

We collect both personal and non-personal information from our customers in order to provide them with a seamless shopping experience. The types of information we collect may include:

• Personal information: This includes names, email addresses, phone numbers, shipping addresses, and payment details. We collect this information when customers place an order or create an account on our website.
• Non-personal information: This includes anonymous data such as website usage statistics and analytics. This information helps us improve our website and enhance the overall user experience.

2. How We Use the Information

We use the collected information for the following purposes:

• To process and fulfill customer orders and provide a personalized shopping experience.
• To communicate with customers regarding their orders, inquiries, or any updates related to our products and services.
• To improve our website, products, and services based on customer feedback and preferences.
• To send promotional materials, special offers, and newsletters (only with the customer's consent).
• To comply with legal obligations, resolve disputes, and enforce our store policies.

3. Information Sharing

We may share certain information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties are obligated to keep the information confidential and secure.

We do not sell, trade, or otherwise transfer personal information to external parties without obtaining prior consent from our customers, except in cases where it is necessary to comply with the law, enforce our store policies, or protect our rights, property, or safety.

4. Data Security

We implement industry-standard security measures to protect customer information and maintain its confidentiality. This includes secure socket layer (SSL) encryption, regular website scans, and access controls on our databases.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance the browsing experience and collect non-personal information. Customers have the option to disable cookies in their browser settings, although this may impact certain features of our website.

6. Third-party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage our customers to review the privacy policies of any third-party websites they visit.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and customers will be notified via email or through a prominent announcement on our website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at help@kiioo.co.